Frequently Asked Questions
A home warranty is a type of insurance policy that covers the repair or replacement of various systems and appliances in a home. It can provide financial protection for homeowners in the event of unexpected breakdowns.
The specific systems and appliances covered by a home warranty may vary depending on the plan chosen. Commonly covered items include HVAC, plumbing, electrical systems, and major appliances such as refrigerators, dishwashers, and washer-dryers.
Homeowner's insurance covers damage to a home from events such as fire, theft, and natural disasters. A home warranty, on the other hand, covers the repair or replacement of systems and appliances due to normal wear and tear.
Yes, we offer custom tailored plans that allow homeowners to choose the specific systems and appliances they want to include in their coverage.
We do! Heritage covers the cost of repairs for covered items, subject to the terms and conditions of the plan.
The specific age restrictions on systems and appliances covered by our plans may vary depending on the plan chosen. Some plans may only cover items that are less than a certain age, while others may have no age restrictions.
In the event that a covered item cannot be repaired, our company may provide a replacement at no additional cost to the homeowner.
Yes! You may choose your own repair technician, or you can take advantage of the technicians from our network of qualified service providers.
We offer 24/7 customer support and aim to complete repairs as quickly as possible!
The specific deductibles and copays for repairs under a home warranty may vary depending on the plan chosen. Some plans may require a small fee to be paid by the homeowner, while others may not have any deductibles or copays.